Frequently Asked Questions
Photo search
To search for photo tags, make sure that you are in the main gallery - for example if you want to search photo tags in "Eventing" - open the "Eventing" main catalogue, then search in the "photo search" box. This will reveal all photos tagged with that name/word. Do not open individual sub galleries (eg. Tattersalls) - the search should be performed from the main gallery.
I have an item in my basket how do I remove it?
Go to "My Cart" (very top of page on laptop/PC or in dropdown on mobile device. From here you will be able to deselect any image order.
Free download of low resolution Social Media copy of ordered prints.
When you have completed your checkout, return to our website and you will have the option to download the image. Please ensure that wherever the image is used, our signature remains in place at the bottom of the image. Social media copies are only 72ppi resolution and will not print.
I want to have some text placed on image.
If you want text added, please write exact text in the "notes" section.
I want to order a size that is not listed, can I do this?
We can print in a large number of sizes, and on a variety of media such as canvas, acrylic, aluminum, fine art papers. The prices for these are listed on our old galleries. For any custom order, please email us.